General

If for any reason you would like to return an item back to Graphic Tide, simply contact us with your name, email and order number within 28 days of despatch and we will send you the delivery details by email. All items must be returned before a refund or replacement can be issued. Please ensure that the item is returned in the same unworn and unwashed condition, fit for resale. We unfortunately cannot accept items that don't meet this criteria or have been marked or contain any stains. Delivery charges are non refundable but to help save the environment, we encourage you to use the original packaging to send the item back to us if the packaging is in a fit state to do so after opening.

I received a faulty item

If you received a faulty item please contact us with your name, email and order number within 28 days of despatch and we will replace or offer you a full refund (including delivery charges) back to you.

I received an incorrect item

If you received an incorrect item please contact us with your name, email and order number within 28 days of despatch and we will be happy to get the correct item out to you.

Contact

Contact Graphic Tide for hassle free returns or refunds

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